When you want to connect your home, business or other premises to the electricity distribution network, or get more electricity from the distribution network than is possible at the moment, or need to extend the network to reach your premises, you need a suitably qualified person to do the work.

From 1 December 2017, new national rules for electricity meters will be in effect. Under the new rules, basic type meters (i.e. types 5 and 6) will continue to be read by the distribution networks, with other meter providers responsible for smart (types 1 to 4) meters.

NSW also has a contestable work scheme, where only an appropriately qualified accredited service provider (ASP) acting on behalf of the distributor, will be able to install basic type meters until 1 December 2017.

Installation of digital meters

Transitional arrangement

From 1 December 2017, all meters installed will be digital meters which are capable of two-way communication. There will be new national rules in force about who will have responsibilities, obligations and accountability for installing, operating and maintaining the meters.

However, if a request for a new meter is underway, but not completed, before 1 December 2017, the customer can choose to have that meter installed by a Level 2 ASPs [with Class 2D accreditation].

The installation of smart meters has been opened up to non-ASP electricians and only appropriately qualified, trained and licensed electricians can install digital meters. Metering providers can engage appropriately qualified electricians to replace basic-type (i.e. spinning disk or electronic accumulation) meters with digital meters, but they cannot install basic type meters. More information on this can be found on the AEMC website External link.

Safety management

Any person engaged to install smart meters must be appropriately trained, including the de-energisation and re-energisation of electrical installations. The details of this training are determined by individual metering provider, in accordance with minimum standards set out in the Department's  Code for safe installation of direct-connected whole current electricity metering in NSW (Minimum requirement for safety management systems of retailers and metering providers) July 2016 PDF (384 KB PDF).

Metering providers are also required to lodge appropriate safety management systems with NSW Fair Trading.

Contacts for meter installation

Under the new reforms, the retailer is the main contact for the customer. The retailers will engage metering providers, who in turn will arrange for an appropriately qualified electrician to complete the metering works.

This means that retailers and metering providers are responsible for the installation, maintenance and replacement of meters. Appropriately qualified electricians and ASPs will be contracted by a metering provider to undertake this work, and must comply with the metering provider’s safety management system.

NSW workplace safety legislation requires that only an ASP or the distribution network service provider can carry out live work. This has not changed. The NSW Government is committed to upholding workplace health and safety.

For further information on compliance with digital meter technical and safety standards, refer to the NSW Fair Trading website.

For FAQ on digital meters, please refer to the Information Advice - Smart Meters. (116 KB PDF)

Accreditation scheme

The ASP Scheme Rules were revised in December 2017 to better align with the digital meter requirements from 1 December 2017.

Contestability may also be extended to other capital works requested by and funded by individuals or organisations to suit site developments (such as asset relocations), or required as a result of damage caused by others.

Customers can use the lists of ASPs at the links below. There are separate lists for ASPs who are accredited to perform different types of connection services.

Level 1 - Construction of network assets

You will need a Level 1 ASP to extend the overhead or underground network to reach your property, or if you require the capacity of the existing network (the amount of electricity it can safely supply) to be increased. This may include high and low voltage works, substations and basic metering.

Level 2 - Service work/connection services

You will need a Level 2 ASP to perform work closer to your premises such as:

  • disconnecting your premises from the network (class 2A)
  • installing, upgrading and/or energising (Connection point) an underground service line to connect your premises to the electricity network (class 2B)
  • installing, upgrading and/or energising (Connection point) an overhead service line to connect your premises to the electricity network (class 2C)

The decision to apply to become, or renew, Level 2 accreditation is for each individual ASP or potential ASP to make.

Only the installation of distributor based meters has been affected by the changes on the 1December 2017.

The changes do not affect Level 2 Classes 2A, 2B or 2C. If you want to do work in these classes you must be accredited accordingly as an ASP.

If you want to continue with work associated with equipment such as load control receivers, you will need to maintain or receive Level 2 accreditation, including class 2D. Dedicated load control equipment remains the responsibility of the distribution network service provider and the requirement for class 2D accreditation remains in place after 1 December 2017.

Even though installation of basic type metering will no longer be allowed after 1 December 2017, the qualifications and skills remain valid and may help prepare you to become a subcontractor to metering providers and distribution networks.

If you want to be accredited as a Level 2 ASP, more information on the required competencies is contained in the ASP Scheme Rules.

Level 3 - Design of network assets

You will need a Level 3 ASP to design distribution network assets, including separate classes for underground or overhead.

Find an Accredited Service Provider (ASP)

Information contained in all three ASP Lists are sorted by postcode.

To find an ASP in the listings -

  1. Select Ctrl/Command + F key's on keyboard.
  2. Type the text you want to search for in the text box on the Find toolbar.

If you have any questions, please contact the ASP Scheme on (02) 9842 8636 or email asp.scheme@industry.nsw.gov.au

Apply for accreditation

See below application form and scheme rules for all levels.

Registration of a new employee or sub-contractor

Employees and sub-contractors of Level 1 and Level 2 ASPs must be appropriately qualified and registered with the Scheme before seeking authorisation from the local electricity distributor to work on or near the electricity network.  Employees and sub-contractors must also receive training in the safety and operating procedures of the local electricity distributor. Cancellation of authorisation by an electricity distributor may result in cancellation of accreditation under this scheme.

To register employees or sub-contractors, Level 1 and Level 2 ASPs must complete the following form.

Change of accreditation details

Have any of your details changed? If so please complete the appropriate forms below.
If your ABN has changed you will need to complete a new application.

Apply to upgrade your accreditation

To apply for a review of grading for Level 1 and Level 2 see below forms. Please note there are no regrades for Level 3 Accreditation.

Apply for additional class

To apply for additional class(es) to be added to your accreditation see below forms.

Training

Information about training courses in Level 2 ASP competencies can be obtained from:

For further information
For customers seeking an ASP
Phone:
13 77 88
For ASP scheme applicants
Phone:
(02) 9842 8636
asp.scheme@industry.nsw.gov.au