19th June 2017

The Department of Planning & Environment, Division of Resources and Geoscience has developed a Resources Customer Portal (the portal) to simplify the title application process by providing the information and support you need in a single place.

This will ultimately improve visibility of how your applications are managed between your organisation and the Division, and ensure a better end-to-end customer experience.

From July 2017, the following services will be available to you via the portal:

  • Application for an exploration licence (EL1).
  • Application to renew an exploration licence (EL5).
  • Notice to withdraw an application or objection (AD13).

Additional functionality and services will be made available to the portal by the Department over time.

What will not change:

  • Existing methods of lodgement through paper applications will still be available.
  • Existing payment methods (credit card, direct deposit, cheque or cash) will still be available.

What will change:

  • As of July 2017, online applications may only be lodged through the Resources Customer Portal, rather than by MinView.
  • Incomplete MinView applications will need to be finalised and submitted by 30 June 2017.
  • A surcharge will apply for all credit card payments from July 2017, in accordance with NSW Government policy.
Payment TypeCard TypeCharge (%)Fee to DRG
Credit CardVisa/Mastercard0.4%$0.00
American Expressup to 1.5%$0.00
Diners Club2.4%$0.00
Direct Deposit/Cheque/CashNil0%$0.00

Further information concerning the access and use of the new Resources Customer Portal will be made available closer to its launch.

The Department is focused on improving our services. Once the new portal is made available, we would welcome your feedback and suggestions based on your experience with the site.

Please contact us via email on dreprojects.feedback@industry.nsw.gov.au should you require further information.