Mine and petroleum site operators

Operators of mines and petroleum sites are required to report an incident or make notifications to the department on a range of matters. For all mining and petroleum matters, email mine.safety@industry.nsw.gov.au and refer to the incident notification information in the Safety and Health section of this website.

Community members

Reporting an alleged breach or incident

If you are a community member wishing to report an alleged breach of any of the Acts we regulate, please email dre.compliance@industry.nsw.gov.au with the following information:

  • your name
  • your contact details
  • the type of activity
  • the time, date and location of activity
  • a description, registration numbers and type of any vehicles or plant involved
  • any other information you think is relevant.

PLEASE NOTE: The Environment Protection Authority (EPA) is the sole authority responsible for compliance and enforcement of all coal seam gas exploration and production activities - with the exception of work health and safety issues.

If you wish to report an alleged breach of a non-work, health and safety compliance and enforcement matter related to coal seam gas, please refer to the EPA website.

What will be done with my report?

When you report an alleged breach to us it will be recorded and actioned.

If you have provided your contact details in your report, you will receive an acknowledgement from the department and you will be contacted by an officer to discuss the reported matter.

If the decision is taken to investigate the alleged breach an investigating officer will contact you to obtain further information.

If, after full investigation, it is considered a breach has occurred, the department will take appropriate action depending upon the significance of the breach and the evidence supporting the breach.

Enforcement measures can include issuing warning letters, penalty infringement notices, remediation notices, authorisation suspension or cancellation, and in the most serious matters  prosecution.

Information about mine safety incidents, alerts and investigations is published in the Safety and Health section of this website.

You will be advised of the outcome of our investigation upon completion.

Will my information be treated confidentially?

The department handles all information in accordance with the Government Information (Public Access) Act 2009 and Privacy and Personal Information Protection Act 1998.

For further information
Mine Safety Operations
Phone:
+61 (0)2 4931 6666
Fax:
+61 (0)2 4931 6790
mine.safety@industry.nsw.gov.au
Postal:
Mine Safety, NSW Department of Industry, Resources & Energy, PO Box 344 Hunter Region Mail Centre NSW 2310
Office:
516 High Street Maitland NSW 2320 Map
Environmental Sustainability Unit
Phone:
+61 (0)2 4931 6590
Fax:
+61 (0)2 4931 6790 (attn: Environmental Sustainability Unit)
minres.environment@industry.nsw.gov.au
Postal:
Environmental Sustainability Unit, NSW Department of Industry, Resources & Energy Division, PO Box 344 Hunter Region Mail Centre NSW 2310
Office:
516 High Street Maitland NSW 2320 Map
Other inquiries for Compliance and Enforcement matters
Phone:
+61 (0)2 4931 6401
complianceenforcement.ed@industry.nsw.gov.au
Postal:
NSW Department of Industry, Resources & Energy, PO Box 344 Hunter Region Mail Centre NSW 2310
Office:
516 High Street Maitland NSW 2320 Map