Before you choose to install a solar PV system, you should:

Do some reading

The following pages provide great information on things to consider, and what to look out for when installing solar PV systems:

Choose an electricity contract

Once you have installed a solar PV system, your electricity metering and supply rates are likely to change, particularly if you opt to receive a feed-in tariff.

You should contact your electricity retailer and ask about the potential impacts on your electricity rates before going ahead with a solar purchase.

You can also visit the Energy Made Easy website External to shop around and see which energy contract might best suit your needs. Be sure to check:

  • whether any of your existing discounts will change
  • if the contract offers any feed-in tariffs and how this compares to the Independent Pricing and Regulatory Tribunal's recommended benchmark rate for solar exports
  • any trade-off between general electricity discounts and feed-in tariffs
  • additional incentives such as upfront credits or magazine subscriptions which may be bundled with the energy deal
  • any exit fees, late payment fees or pay on time discounts.

Shop around for an accredited installer

It is your responsibility to engage an installer to install the panels. It's a good idea to get a range of quotes from different solar installers.

A list of accredited installers is available on the Clean Energy Council's website External link.

When you make a decision about an installer, make sure you ask for a written quotation and contract before signing up. In particular, ask for the following information:

  • the total price of the system and installation
  • proposed start and completion dates
  • specifications of the size and output of the system as well as the inverter specifications
  • estimates of the average output of the system, including an estimates of output during the best and worst months of the year
  • warranties and guarantees.

If you have any problems with a solar installer, you should contact NSW Fair Trading on 13 32 20.

Use an accredited service provider (a specialised technician)

The final part of the connection process is engaging a specialised technician called an accredited service provider (ASP) to replace the existing electricity meter. A Level 2 ASP must be engaged to do this work.

A list of ASPs is available on our ASP web page. Alternatively, you can get help finding an ASP by calling Service NSW on 13 77 88.

You can also find out more information about connecting your solar PV system to the electricity network from your electricity distributor. Your distributor will be Ausgrid, Endeavour Energy or Essential Energy.

The distributors can be contacted on: