The NSW Government offer a number of rebates to help customers pay their electricity and gas bills.
Low Income Household Rebate
The Low Income Household Rebate assists customers who hold eligible concession cards issued by the Federal Department of Human Services or the Department of Veterans’ Affairs.
NSW Gas Rebate
The NSW Gas Rebate helps eligible NSW households pay their natural gas bills.Go to NSW Gas Rebate
Family Energy Rebate
The Family Energy Rebate helps NSW family households with dependent children who have received the Family Tax Benefit payment from the Federal Department of Human Services.
Go to Family Energy Rebate
Life Support Rebate
The Life Support Rebate assists customers to pay their electricity bills if they are required, or have someone living with them who is required, to use approved energy-intensive equipment at home.
Go to Life Support Rebates
Medical Energy Rebate
The Medical Energy Rebate assists customers who have an inability to self-regulate body temperature when exposed to extremes (hot or cold) of environmental temperatures.
Go to Medical Energy Rebate
Other NSW Government programs
Energy Blackouts Compensation
Electricity customers in metropolitan areas can receive $80 in compensation from their energy supplier if they suffer more than four, 4-hour outages in a year, or any outage of longer than 12 hours.
Energy Accounts Payment Assistance (EAPA) Scheme
The Energy Accounts Payment Assistance (EAPA) Scheme helps people experiencing a short term financial crisis or emergency to pay their electricity or gas bill.
Go to EAPA Scheme