Cover of smart meters fact sheetSmart meters (also known as advanced meters) are meters which do more than just record your electricity. They offer a range of services and capabilities, including letting you track your energy use more accurately in real-time, switch between retailers more easily, and can help you reduce your electricity bills.

If you are considering installing a smart meter it’s important that you understand what services and capabilities will come with your smart meter, including ability to measure the gross output from your solar system. Further information is available on the Your Home website External link icon.

On 28 October 2014, Resources and Energy Minister, Anthony Roberts, announced PDF (46 KB PDF) that smart meters will be made available to electricity customers across NSW, through a voluntary market-led rollout. This is designed to ensure competition in metering services coupled with customer choice. The government also supports a uniform, flexible and cost-reflective new and replacement meter policy.

Minister Roberts provided a detailed briefing for stakeholders on the NSW Government's approach at the NSW Smart Energy Forum on the 27 November 2014. Download Minister Robert's speech PDF (141 KB PDF) or read more about the forum.

In March 2016, changes were made to the framework which supports the market-led rollout of smart meters in NSW. These changes mean that smart meters can now be installed by a broader pool of appropriately qualified electricians. They also maintain consumer protections, safety standards, and privacy. The Act will also support new national metering arrangements and National Electricity Rules that come into effect on 1 December 2017. Read the Minister's announcement of 9 March 2016.

Competitive metering will also support the transition of around 146,000 customers from the NSW Solar Bonus Scheme when it expires on 31 December 2016.

For more information read our Smart meters in NSW fact sheet PDF (1.19 MB PDF) or customers' frequently asked questions.